Who are we?

Pioneer BPO Company in the Philippines

BackOffice Inc. is the result of bringing together nearly a decade of call center, technology and BPO experience vested in its management team and their shared belief in growth through partnership with its clients and its people. Founded to support the under-served but growing SME BPO sector, the Company prides itself on its ability to offer lasting and affordable customized outsourcing solutions built around the “Four P’s” People, Performance, Pace and Price – to deliver a level of flexibility few competitors can match.

From the large scale inbound customer service operation to the small outbound lead generation account (and everything in between), BackOffice Inc. is focused solely on creating value propositions and delivering win-win solutions to its clients and prides itself on the long-term, mutually profitable relationships it continues to maintain today. The foundation stone of the BackOffice Inc. business philosophy is a desire to work in genuine partnership with clients to grow their businesses and, through natural progression, to grow its own.

  • People
  • Performance
  • Pace
  • Price


BackOffice Inc. is a Philippine corporation registered in November 2012 for developing business opportunities and solutions in contact center and BPO to offshore companies. Our outsourcing portfolio includes customer service, technical support, email, web development, and back office services for SME clientele.


Our clientele ranges from industries such as telecommunications, retail, medical, consumer products and technology to name a few.

Our company’s success story is the result of offering expert team, operational flexibility, innovative business solutions and low operational costs.


Striving to be a group that continuously evolves, BackOffice Inc. has adopted a flat management system.

BackOffice Inc. empower every employee while upholding our dedication to our clientele to openness, transparency and credibility.

Days of Operations
Seating Capacity
Years of Experience

What we can do

Our Services

Across the business, our Management and Operations teams are able to bring extensive Customer Service and Sales Experience to the table having served client needs in multiple geographies. This experience extends to both the B2B and B2C markets for Inbound and Outbound and, increasingly, requires the sale of ‘bundled’ products through cold call or cross-sell/upsell campaigns to existing client customers.

For our Non-Voice Services, we have an established team of experienced Web Programmers, Designers, Graphic Artists, SEO Specialists, Social Media Marketers and IT Specialists that can easily give you quality outputs in terms of your online requirements (website designs, online banners, back-end programming) or print needs (flyers, brochures, coupons, trade-show designs). At Back Office, Inc. we have the Experience, Expertise and can deliver Results for you.

Non-Voice Services

E-mail and Live Chat
Web and Print Design
Web Programming
SKU Building and Content Management
Affiliate Marketing
Social Media Marketing
Facebook Page Maintenance
Blog Creation & Maintenance
Print Design
Photographic Re-touching

Inbound Telephone Operations

Customer Service
General Inquiries
First Tier Technical Support
Retail Support
Inbound Sales
Cross-sell and Upsell
IT Helpdesk
Emergency services

Outbound Telephone Operations

Outbound Telemarketing
Lead Generation
Appointment Setting